Administration and Clerical Volunteer

Where would I volunteer?

As an administrative and clerical (A&C)  volunteer you could volunteer in a range of health settings such as:

• in the voluntary services department of a hospital
• on hospital wards and clinics
• on reception
• in a hospice
• in the equipment stores.

What would I be doing?

 You would carry out administrative tasks to  support the day-to-day running of the department, which could include:

• filing patient records
• sorting mail and delivering post
• entering data
• shredding confidential documents
• photocopying and faxing
• answering the telephone and passing on messages
• helping to create and update patient files
• taking meeting notes
• handing out and collecting patient questionnaires.

What skills would I need?

 You would be expected to have:

• a good overall standard of reading, writing and numeracy
• good interpersonal skills
• good communication skills
• the ability to use your initiative
• good organisational skills
• a compassionate nature
• an interest in people
• an awareness of the need for confidentiality.

If you'd like to know more about being a  volunteer, give us a call! All calls are confidential and because we're impartial, you'll get the best possible advice on your options.  You can also email an adviser or request a call back at a time to suit you.